Wall Cladding Dubai provides you with high quality wall cladding material and services, which will ensure their long lasting operation, reliability and aesthetic effect. In order to prove our commitment and guarantee you that the material and the installation performed are of high quality, selected wall cladding products and installations receive up to 3-5 years of warranty, depending on the product type and the specific situation.
Wall Cladding Dubai | Warranty Policy
Warranty Coverage
The warranty provided by Wall Cladding Dubai covers the following:
- Manufacturing defects of approved cladding material.
- Installation errors made by the installation crew.
- Premature loosening, lifting and separation due to installation defects.
- Structural defects, which can jeopardize the stability of the installed cladding.
- Application errors made with the adhesives and installation materials.
Warranty Requirements
In order to keep the warranty valid, clients should adhere to the recommendations regarding the proper cleaning and maintenance of the cladding after installation. It should be used for the purposes it was designed for and in usual operating conditions. Maintenance is important to preserve the appearance of the cladding and increase its lifetime.
Warranty Limitations
The following situations are not included into warranty scope:
- Impact, scratch or any kind of physical damage.
- Stains, burns, cuts, penetrations, chemical damage.
- Damage caused by improper cleaning procedure or aggressive cleaning substances.
- Flood, fire, high humidity or other force majeure events.
- Third party repairs and modifications.
Warranty Claim Process
In case you think that there has been some defect in your wall cladding which comes within the purview of the warranty, then kindly get in touch with us immediately through our customer support services. We might require photos and details about the project in order to assess the claim.
Following an assessment, if required, our technical team will arrange for a site visit. Upon approval, the most appropriate corrective action will be decided upon by us.
After-Sales Service
We do not leave your side once your project has been completed. We can help you out with any kind of warranty related issues and maintenance advice as well. Our warranty policy is a clear indication of our dedication towards providing reliable products, installation, and customer services.